our services

We’ll help you connect with your callers!

Africa On Hold provides customised, professional audio marketing messages for you to plug in and play on the phone. Enjoy less callers hanging up, increased sales, and happier, more informed callers. It’s a no-brainer!

Impress your callers with Africa On Hold!

You’ve got your callers’ ears.
Now, what do you want them to hear?

On Hold Messages

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On Hold Messages offer a hassle-free way of effectively marketing your company. Your callers have called you already–that’s why they’re on the phone!–and are ready to do business. So make sure you let them know what you offer.
– Advertise your products/services
– Promote events and sales
– Market your business without lifting a finger… other than the one placing your callers on hold!

Welcome Messages

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Welcome Messages allow you to make a fantastic first impression. The first thing your callers should hear when calling your business is a warm, professional welcome.
– Reassure callers they’ve called the right place
– Include a short, punchy marketing message
– Direct callers to the right person/department

After-Hours Messages

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After-Hours Messages allow you to do the impossible: offer premium customer service 24 hours a day, 7 days a week! Just because you’re closed for the day, doesn’t mean you need to be sending your callers away!
– Attend to every sales prospect no matter the time
– Ask callers to leave a message and redirect them to get in touch another way
– Detail your opening hours so they know when you’ll be back

Voice Menu Prompts

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Voice Menu Prompts, also known as Interactive Voice Recordings (IVR), act as personalised ushers for your callers. Make sure each and every one of your callers gets redirected to the right person or department the first time, every time.
– Redirect phone traffic effortlessly
– Alleviate your phone line congestion
– Provide automatic, professional customer service

Press play. It’ll be love at first hearing… we promise!

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Free Consultation

Speak to our team today for a free, no-obligation discussion about your on hold potential.

Comprehensive Service

Sit back, relax and sip on a mojito… while we write, record and produce your phone audio!

Satisfaction Guarantee

Our work will leave you smiling and if it doesn’t, we won’t stop ‘til it does!

Your callers are waiting to hear from you…

Get in touch with us today!

EMAIL US

sales@africaonhold.co.za

Call Us

p: +27 11 466 0446

m: +27 66 383 3481